Collections Manager

  • Location
    95833, California
  • Category:
    Accounting & Finance - Accounts Receivable
  • Job Type:
    Direct Hire
  • Job reference:
    US_EN_8_848887_2723167

Collections Manager – Sacramento

POSITION PURPOSE AND OBJECTIVES

The position of Collections Manager is responsible for overseeing the collection efforts of accounts receivable balance. The manager is also responsible for the supervision of the collections and cash applications staff. In addition, the Manager will also work closely with outside Collection Agencies as well as performing credit and collections.

ESSENTIAL JOB FUNCTIONS

  • Placing direct phone calls and E-mails to customers that are past due.
  • Works closely with the Billing Department to implement processes and policies that contribute to accurate invoicing.
  • If service were to be stopped for non-payment, this position would be responsible for approving the sending of a final demand letter.
  • Relays to Controller any and all accounts that need to be written off to bad debt.
  • Maintains Bankruptcy files on customers within the assigned Company Numbers.
  • Prepares documentation necessary to create the Credit or Debit Memo necessary to true up a customer account.
  • Oversees and assists with the clean up of RU’s (unapplied receipts), short paid invoices and Charge Backs.
  • Addressing ongoing customer complaints concerning billing or service rendered and works on complaints of service failures with designated departments.

QUALIFICATIONS:

  • This position requires the incumbent to have at least 5 years of experience in collecting, accounts receivable or a related area.
  • This position requires good written, oral and reading communication skills in order for the incumbent to accurately obtain, interpret and transcribe a variety of communications and instructions.
  • Proficiency with Microsoft Office for Windows (Outlook, Word, and Excel) is required.
  • Incumbent must be multitask oriented, organized, set priorities and meet deadlines and take pride in one’s work.
  • Has supervisory responsibilities on special projects concerning Collections.

If you are interested in applying for this job opportunity, please email your resume in Word format to krystal.pinlac@parkerlynch.com and put “Collections Manager” in the subject line.