Applications Administrator II

  • Location
    Phoenix, Arizona
  • Category:
    IT - IT
  • Job Type:
    Direct Hire
  • Job reference:


Overall Accountability

  • Effectively administers multiple on premise or SaaS enterprise applications including application updates, security vulnerability resolution, parameters, connectivity and business process creation.
  • Works with automation software to streamline business processes for assigned applications.
  • Routinely works with vendors on troubleshooting reported issues and escalates to senior level staff as appropriate.
  • Makes changes using our change control process.
  • Proactively identifies and initiates process improvements, documents potential problems and resolutions.
  • Communicates application issues to internal staff accurately and timely.
  • Adheres to on-call rotation schedule. Initiates application updates with research, mapping, planning, testing, documentation and coordination.
  • Understands and can speak to, in detail, related to the functionality of assigned applications.
  • Makes decisions around application configuration for best practice and performance using vendors communicated specifications.
  • Required Qualifications


    Bachelor’s degree (B.S.) or technical school and two years of experience, or five years of application administration experience in enterprise applications or systems using automated processing tools or a combination of education and experience. Proficiency in PC software applications in a Windows environment including Word, Excel, Access and Outlook. Structured Query Language (SQL) or other database tools. Understanding of information systems structures, processes, and protocols to provide sound organizational support. Ability to type 45 words per minute. Ability to read, write and speak in English. Ability to read, analyze and interpret technical procedures, program specifications, financial reports, legal documents and government regulations. Ability to write business correspondence, reports and procedure manuals. Ability to speak effectively presenting information to groups of membership and management. Ability to communicate verbally both in person and on the telephone. Ability to define problems, collect data, establish facts, draw valid conclusions and make appropriate recommendations for resolution. Ability to apply mathematical concepts to determine and test reliability and validity.




    Physical Requirements

  • Regularly required to stand, walk, sit, climb or balance; use hands to finger keys accurately when using calculator machines or computer keyboards; reach with hands and arms.
  • Occasionally lift and/or move up to 25 pounds.
  • Specific vision abilities required by this job include close vision, distant vision and color vision.
  • The noise level in the work environment is usually moderate.
  • Must be able to travel independently to department and branch locations.
  • Benefits

  • No cost employee medical, dental and vision coverage
  • 401(k) savings plan with 3% company contribution
  • Required 2% minimum contribution after 90 days of employment
  • 8 reserve sick days annually
  • 17 days of paid time off in the first year and 10.5 paid holidays
  • Up to $5,000 annual tuition/certification assistance
  • $10,000 in company-paid life insurance
  • Employee assistance program
  • Company-paid long-term disability coverage

  • Equal Opportunity Employer/Veterans/Disabled

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    The Company will consider qualified applicants with arrest and conviction records