IT Support Specialist

  • Location
    Scottsdale, Arizona
  • Category:
    IT - IT
  • Job Type:
    Contract/Temp to Hire
  • Job reference:
    US_EN_8_839074_2841241

POSITION SUMMARY

Parker+Lynch is seeking an IT Support Specialist in Scottsdale, AZ. The IT Support Specialist works to acquire and support the IT equipment and services that our clients need. A successful IT Support Specialist excels in a fast-paced, team environment and possesses excellent communication skills. They have a high degree of technical aptitude supporting software, hardware, and networking disciplines.

 

PRIMARY JOB Responsibilities

  • Provide excellent task management when ordering and staging all equipment for installations and modifications/upgrades.
  • Provide execution strategies for the installation, maintenance, modernization, repair, and replacement of medical clinic IT equipment to ensure reliability and compatibility.
  • Provide on-site technical support for clinic IT assets to include staging new assets for installation and/or cutover. 
  • Receive, tag, distribute, and track all IT hardware inventory and apply, maintain, and update Property Barcode tags on new and existing company IT equipment.
  • Maintain enterprise IT equipment spare pools and other PC hardware for rapid deployment to medical clinics.
  • Identify and provide description and specifications for repair parts, utilizing Service Desk tickets.
  • QUALIFICATIONS:

    Education, Certification and Experience Requirements

  • Process clinic equipment orders and track assets throughout the project cycle.
  • Work with cross functional teams to ensure timely delivery of IT assets during the project cycle.
  • Support Office 365 user accounts and licensing.
  • Support ISP network and phone contracts.
  • Support national Copier contract in alignment with the hardware life cycle.
  • Windows OS hardware/software/licensing.
  • IT enterprise warranty maintenance and support management.
  • VOIP Phone systems.
  • Hardware procurement and asset management
  • Creating and maintaining documentation
  • 1+ years experience working for a health care provider preferred
  • 1+ years hands-on IT Support experience.
  • 2+ years experience supporting Microsoft Windows 10
  • Great customer service skills under tight deadlines
  • Proven skills in PC repair, troubleshooting, deployment, and decommissioning
  • Proven ability to work successfully with limited supervision
  • May require lifting or carrying desktop computers up to 50 lbs
  • The ability to travel on short notice
  • On call responsibilities are required
  •  

    Tools and Equipment Requirements

  • The ability to use a phone, computer, printer, and copier is required.
  • Frequent use of Microsoft office products, including but not limited to Outlook, Word, Excel, and PowerPoint.
  • The ability to use the internet and various web browser software is required.
  • Physical Working Conditions and Office Setting Description

  • Requires sitting and standing associated with a normal office environment.
  • Manual dexterity using a calculator and computer keyboard.
  • Requires prolonged sitting, standing, frequent bending, stooping, or stretching.
  • Some lifting may be required.
  • Frequent and prolonged typing and frequent and prolonged operation of computer, keyboard, and telephones required.
  • Requires occasional use of fax machines, telephones, copiers, and other office equipment.
  • Employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

    If you feel that you are a good fit for the IT Support Specialist job in Scottsdale, AZ please apply through the link or email your resume to raazia.ahmed@parkerlynch.com



    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.parkerlynch.com/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records