Health Account Representative

  • Location
    Sacramento, California
  • Category:
    Other - 4800 - General
  • Job Type:
  • Job reference:

Parker + Lynch is actively seeking Health Account Representative with an active Life and Health Insurance Agent license and a minimum of 2 years’ experience in customer service for a full-time job in Sacramento, CA.

In a call center environment, the Health Account Representative is responsible for ensuring the retention and satisfaction of insurance customers by responding to telephone and written inquiries pertaining to health insurance plan billings, coverages, claims, rates, account status, and eligibility in a timely and accurate manner.


  • Process paperwork which includes additions, deletions, confirmation letters, data entry forms, invoice adjustments, changes in beneficiaries, and issuing certificates of insurance.
  • Maintain a working knowledge of the health care sponsored plans.
  • Keep abreast of carrier changes and marketing campaigns.
  • Keep reference materials current.
  • Other duties and assignments as assigned.
  • Experience and Education:

  • High School Diploma or equivalent required.
  • Minimum of 2 years’ customer service experience in the health insurance industry, preferably in a call center.
  • Active Life and Health Agent’s license required.
  • Data entry experience required.
  • Skills:

  • Able to maintain composure under pressure.
  • Excellent interpersonal, verbal, and written communication skills.
  • Excellent phone etiquette is a must.
  • Requires computer skills including the ability to operate Windows MS Office
  • Knowledge of AS400 or other database management software.
  • Thorough knowledge of health insurance forms and service processes.
  • To learn more about this Health Account Representative position, respond to this ad with your resume, or email it to me directly at

    Equal Opportunity Employer/Veterans/Disabled

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    The Company will consider qualified applicants with arrest and conviction records