IT Manager

  • Location
    Seattle, Wa
  • Category:
    Other - General / Other
  • Job Type:
    Direct Hire
  • Job reference:

Parker and Lynch is currently conducting a direct hire search for an IT Manger role in the Greater Seattle Area. My client is looking for an experienced individual to join their stable, well established company that has a huge impact on our community. 


Essential Function of IT Manager

  • Works at a strategic level with Agency business and technology owners, and other key stakeholders to understand complex business needs and recommends business-focused technology solutions
  • Develops and periodically maintains a strategic roadmap of prioritized activities and projects.This is accomplished by working directly with the business owners to prioritize business related activities and projects
  • Manages IT resources and budget to maximize return and overall value and its partner agencies
  • Develop, maintain and manage a quality assurance plan for helping ensure the consistency and maintainability of existing applications. Involves creating, maintaining, and enforcing standards/procedures for implementing technical solutions. This is accomplished by leveraging best practices that include Service Management concepts and frameworks such as ITIL and COBIT.
  • Identifies and implements the measurement and reporting of Key Performance Indicators (KPIs) and other metrics required for the base lining and continuous improvement of IT infrastructure, operational, and project performance.
  • Assists company and Agency business owners with implementing the measurement and reporting of Key Performance Indicators (KPIs) and other metrics required for the baselining and continuous improvement of business performance
  • Ensures security information and data
  • Directs operations in executing production tasks according to a documented schedule that meets or exceeds customer expectations
  • Works with PMO to produce detailed time line for each application release and implements effective project control by monitoring the progress of the software release and reporting the status
  • Directs and prioritizes the work load of subordinate personnel
  • Manages staffing levels based on current and future needs
  • Participates in hardware and software evaluations
  • Manages vendor contracts and relationships
  • Directs professional development and education programs for IT staff based on current and future skill requirements based on business and technology needs
  • Liaises with users, operations, and programming personnel in the areas of systems design, modifications or trouble shooting
  • Performs salary administration and conducts interviews and makes recommendations for new hires, consultants and/or replacement personnel.
  • Directs professional development and education programs for IT staff based on current and future skill requirements determined by business and technology needs.

    Required Knowledge, Skills and Abilities 

  • Experience in implementing effective and innovative software development methodologies
  • Operations experience in a production environment
  • Proven ability to lead a progressive IT group
  • Ability to understand technical concepts such a server architecture, virtualization, radio, telephony, VPN, enterprise security strategies and tools
  • Ability to communicate technical concepts to technical and non-technical audiences
  • Exceptional communication and writing skills and experience delivering IT related information to board-level stakeholders
  • Ability to manage multiple concurrent projects and motivate professional staff
  • Demonstrated aptitude for learning new technologies
  • Broad knowledge of data processing systems, concepts, and methodologies
  • Understanding of general business and justice and public safety issues
  • Contacts are made both inside and outside the organization. Internal contacts most frequently include the IT staff and less frequently Administrative and Operational personnel. External contacts may include stake holders, governmental officials, other communications center representatives, and outside vendors. 50% of interactions are via the telephone, radio, or email and 50% are face to face conversations.

    Required Qualifications

  • Bachelors degree in Computer Science (or relevant field) OR related experience 
  • 10+ years experience within IT 
  • 5+ years leading an IT organization
  • Project Management experience and background - PMP preferred 
  • Certification in Service Management framework (ITIL, ORBIT, etc.)
  • Physical Demands 

  • Lifting, carrying and pushing objects weighing up to 50 pounds
  • Dexterity of hands and fingers to operate standard office equipment, including computer key boards, mouse, radio systems, and wiring
  • Sitting for extended periods of time
  • Vision, specifically to include up close, distance, color and peripheral; depth perception and ability to adjust focus
  • Hearing and speaking to exchange information
  • Driving a vehicle

    If you feel like you may be a good fit for this role please apply through the link or send your resume directly to